Building Ethical AI in Financial Services: Fairness, Bias & Beyond the Checkbox
Angela Murphy Overview:
Ethical AI is more than a regulatory buzzword. For financial institutions, it's the foundation of trust. This session outlines a practical, inclusive framework for evaluating AI models, with a special focus on avoiding disparate impact and algorithmic bias in credit, fraud, and marketing decisions. Led by Payments Elsa, you’ll walk through real examples of biased models in banking and learn how to proactively address risk - even when your institution is using third-party tools.
Areas Covered in the Session:
- Inclusive AI scorecard
- CFPB enforcement trends
- Vendor contract options for ethical compliance
Who Will Benefit:
- All
Speaker Profile
Angela Murphy Ph.D.-widely known as Payments Elsa-is a leading voice at the intersection of faster payments, artificial intelligence, and fintech innovation. With a Ph.D. and years of hands-on experience in B2B payments, solutions integration, and financial technology, Angela bridges the gap between emerging technologies and practical strategy, helping financial institutions transform how money moves.
A trusted advisor and strategist, Angela works with banks, credit unions, and fintechs to navigate the complexities of real-time payments, behavioral AI, and digital infrastructure modernization. Her work is grounded in deep market insight and a relentless drive to make complex financial concepts clear, actionable, and inclusive-for industry leaders and everyday users alike.
Angela is a graduate of the PayTech Women Executive Academy and the Money20/20 RiseUp program, and she was named the 2024 Emerging Trendsetter by PayTech Women. She is also a Founding Fellow of Coruzant Technologies and a passionate advocate for diversity, equity, and representation in financial services and technology.
A dynamic speaker and educator, Angela frequently delivers webinars and guest lectures for institutions such as UC Berkeley, the University of Missouri’s Bloch School of Business, and the Regnier Institute for Entrepreneurship and Innovation. Her thought leadership has been featured across global podcasts and media, including The Payments Podium, Cybersecurity Matters, PCN, Off the Rails, Wrestling Payments, and Versatile Ph.D.