8 Ways to Manage Stress in the Workplace
Robert Shultz Overview:
Workplace stress is the silent killer of employee productivity and effectiveness. Managers and staff alike will learn how to identify stress of their own or colleagues. Detailed actions will be covered that can be taken immediately to manage and reduce workplace stress. This will benefit team members,, and the company, by reducing stress levels and increasing productivity and effectiveness.
Why you should Attend:
Workplace stress is a productivity killer. This session will help participants understand and identify stress drivers. By implementing the actions covered to reduce workplace stress team productivity will improve. These actions open the door to reducing employee absence, turnover, and stress-driven conflicts.
Areas Covered in the Session:
- Identifying personal and business stress drivers
- The negative effects of stress in the workplace
- Setting reasonable expectations and goals
- Effective communication tactics
- Taking control of your time
- Managing daily interruptions (Meetings, phone, email, walk-ins, etc.)
- Managing the "silent killer", procrastination
- Dealing with negativity
Who Will Benefit:
- This Topic Applies to Anyone in the Workplace from the Least Tenured to the Most Senior Executive
Speaker Profile
Robert S. Shultz has had a forty-year career as a credit and financial executive and consultant working with mid-size to large global corporations in numerous industries and countries.
In his last corporate role, he was the Corporate Vice President of Credit and Customer Finance for Sony Pictures Entertainment, (SPE) He had responsibility for all order-to-cash activities, including billing, credit, collections, and accounts receivable management. This encompassed all business units globally.
In 2001 he became a Founding Partner of Quote to Cash Solutions (Q2C) LLC, a consulting firm that focuses on quote-to-cash cycle improvements, skill training, education, and expert witness support in credit and bankruptcy cases.
Robert has proven results in helping clients improve their quote to cash processes, and policies, leading to increased liquidity, reductions in accounts receivable dilution, and effective deployment of automation, outsourcing, and the internal support organization.
Robert is a frequent speaker, writer, and trainer on in all aspects of the quote-to-cash process and related management roles.
As a member of the Editorial Board of the Credit Today Newsletter he has been a regular content provider.
He serves on the UCLA Extension Advisory Board which established the Credit Analysis and Management Certificate program. He is an Instructor for two of the classes, Credit Analysis, and Portfolio Risk Analysis.
Robert is currently the Chairman of the Financial Executive Networking Group (FENG) Credit Management Special Interest Group.
He is a past Chairman of the Board of Directors of the Credit Management Association (CMA) and later served on the Board’s Advisory Committee. In addition to that role, he was an active volunteer for the National Association of Credit Management (NACM) and Credit Research Foundation (CRF) activities and was a member of the Dun and Bradstreet National Advisory Group.